A possible gas escape requires immediate action outside
If you smell gas, leave immediately and call your gas utility emergency line from outside. Do not use switches, flames or phones in the affected area. Do not stay to investigate a rotten egg smell, listen more closely to a hissing sound or gather photographs. We do not want you to delay leaving while deciding whether the situation is serious enough.
Our request form is not an emergency reporting channel. We cannot assess an active hazard through a message, and submitting an enquiry does not summon an emergency response. Follow the directions of the utility or emergency responders, including instructions about staying away and returning. Only after the area has been made safe should a routine conversation about possible follow up repair begin.

